Home/FAQ
FAQ2020-03-26T06:29:20-05:00
Can I mix old and new batteries in my fan?  Or batteries of different types?2020-03-26T05:31:47-05:00

No, you should never mix old and new batteries or batteries of different types.  A
caution warning is displayed in all of our instruction manuals.  For best
performance, always use fresh alkaline batteries.

What happens if I install my batteries incorrectly?2020-03-26T05:33:14-05:00

There is a risk of leakage from the batteries if they are installed incorrectly.
Please follow the instructions.

My fan is not working, what should I do?2020-03-26T05:34:58-05:00

If fan does not operate, verify batteries or supplied adapter are installed
correctly and that nothing is obstructing the fan blade.

How often do I have to replace bobble filters?2020-03-26T05:36:29-05:00

After 300 uses of a full bottle

Are your bobble bottles recyclable?2020-03-26T06:16:37-05:00

Our Bobble bottles are made from recycled PETE-1 that is free of BPA, Phthalates
and PVC & is 100% recyclable. Outside of disposing of these bottles in the trash,
there are many municipal recycling centers, stores and private recyclers in the
United States that accept bottles. Please feel free to utilize the following website
to locate a recycling center near you. https://search.earth911.com/

Are bobble bottles dishwasher safe?2020-03-26T05:39:51-05:00

No, we recommend removing the filter and hand washing our bobble products
with warm soapy water.

Are your bottles and tumblers BPA free?2020-03-26T05:41:12-05:00

Yes, all of O2COOL's bottles and tumblers are BPA free.

Do your products contain Lead, Phthalates, BPA or other harmful materials?2020-03-26T05:42:31-05:00

No, all of O2COOL's products are made without the use of harmful or leaching
materials and chemicals.  All of our water bottles have been tested to be FDA
food safe.

How do I clean the Mist N Sip?2020-03-26T05:44:32-05:00

o Fill the plastic drinking bottle with warm water and dish soap.
o Drain the water.
o Pour undiluted white distilled vinegar into the water bottle.
o Put two drops of tea tree oil into water bottle and two cups of warm water.
o Open the bottle and scrub off  with a dish washing scrub brush.

What should I do when I store my fan?2020-03-26T05:51:28-05:00

When storing your fan for more than two weeks, you should remove the
batteries.

How do I clean my fan?2020-03-26T05:53:08-05:00

Clean only with a dry cloth. Do not allow water to drip into the fan. Do not
disassemble.

If there are batteries in the fan and you plug it into an electrical outlet, will the fan automatically use the electricity and override the batteries? Or, will it run down the batteries as well?2020-03-26T05:54:18-05:00

When the AC adapter is plugged into the fan, it disconnects the batteries and
only uses the power from the AC adapter

Can I use rechargeable batteries in my fan?2020-03-26T05:55:57-05:00

Yes, you can use rechargeable batteries in our fans. While alkaline batteries have
a voltage output of 1.5 volts, NiMH rechargeable batteries only output 1.2 volts
of power. Therefore, the speed rate of the fan will not be quite as powerful as
with the alkaline batteries.

Are the batteries in rechargeable fans replaceable?2020-03-26T05:57:08-05:00

No, the rechargeable batteries cannot be replaced.

Can I mix old and new batteries in my fan?  Or batteries of different types?2020-03-26T06:00:31-05:00

NO, you should never mix old and new batteries or batteries of different types. 
A caution warning is displayed in all of our instruction manuals.  For best
performance, always use fresh alkaline batteries.

My fan is not working, what should I do?2020-03-26T06:02:16-05:00

If fan does not operate, verify batteries or supplied adapter are installed
correctly and that nothing is obstructing the fan blade.

What should I do when I store my fan?2020-03-26T06:02:57-05:00

When storing your fan for more than two weeks, you should remove the
batteries.

How do I clean my fan?2020-03-26T06:03:50-05:00

Clean only with a dry cloth. Do not allow water to drip into the fan. Do not
disassemble.

How do cooling towels keep you cool?2020-03-26T06:05:01-05:00

The towels are made of highly absorbent and evaporative material. Once wet,
the towel produces a cooling effect with the help of simple evaporation. As long
as the towel is wet, exposed to the air and allowed to breathe, the towel will
evaporate and cool the user.

Does a PVA towel cool better than a soft towel?2020-03-26T06:05:56-05:00

No. The cooling received from both PVA and soft towels is similar, the difference
is in how long they last. A PVA towel will typically hold more water and as such
will last longer. A soft towel will need to be re-wet more often but stays soft
even when dry.

How do I reactivate my towel when it stops cooling?2020-03-26T06:06:47-05:00

Simply re-wet the towel with cool water to reactivate the evaporative cooling
process.

Can I put the PVA cooling towel in the freezer or refrigerator?2020-03-26T06:08:12-05:00

The PVA towel can be placed in a refrigerator, but not in a freezer.  Since the PVA
towel material is loaded with water when in use, placing in the freezer will cause
it to freeze and become brittle. Be sure to wash the towel before using and
storing.  We recommend putting the towel in a re-sealable storage bag in the
refrigerator.

What happens if my PVA towel dries out and becomes stiff?2020-03-26T06:10:12-05:00

Simply re-wet the towel by soaking it in warm water.  Once it becomes soft,
wring out the excess water and re-wet with cool water prior to use.  DO NOT try
to separate or fold the towel when stiff as it may damage the towel.

How long will the PVA towel last? Will the PVA towel become less effective with age?2020-03-26T06:11:07-05:00

With proper care and storage, the towels will last and provide evaporating
cooling for several years.

Can the PVA towel be cut?2020-03-26T06:14:13-05:00

Yes, the towel has an internal mesh reinforcing material that will allow you to cut
it into any shape that fits your needs.